Snowy River Caravan Problems:
Customer Resources & FAQs

Warranty Claim
Download Warranty

Caravan Issues Happen

No caravan is immune to the hardships of the road, and in the course of your travels, you’re likely to encounter some problems with your Snowy River caravan. Luckily, we keep you protected against the unexpected with our comprehensive warranty, which offers 5 years of structural coverage and a 2-year manufacturer warranty, so you know we’ve got your back when things go wrong.

Plus, our extensive service centre network ensures you’re never far from a helping hand when you need it most. Check out some of the featured reviews below and see how our wonderful service agents have helped get Snowy River caravan problems fixed up and your caravan back on the road!

Even Snowy River caravans sometimes have problems.
When they do, we deal with them quickly.

Here are some examples...

“Ryan said drop in on our way past and it’ll take 45 mins to fit a new one. True to his word we were in and out within 45 mins.”

Lisa, Green RV Forest Glen, QLD

“Dario’s had no hesitation in sorting out through warranty (currently underway), very customer focused and willing to help out.”

Eric, Dario Caravans, Adelaide, SA

“Highly recommend. The warranty team has been first class, well done Snowy, we are very happy campers!”

Michael, Snowy River Caravans Factory, Somerton, VIC

“We cannot praise these guys enough for their honesty, professionalism and how well they looked after us. Great job guys.”

Jorge, Dario Caravans, Adelaide, SA

Find Your Nearest Snowy River Caravan Repair Centre Today

Whether you're in need of a warranty claim or a quick repair, our repair centres will guide you through the process and get your issues resolved, so you can focus on exploring. Find your nearest Snowy River repair centre today, or explore our warranty to see what you're covered for.

Find Service Agents

Select States

ABCO Caravans

Alpha’s Caravans & RV Centre

Andy’s Caravan Repairs

Ashmores Caravan Services & Accessories

Augusta Caravan & Campers

Auswide Caravans & RVs NOWRA

Ballarat City Caravans

Best RV Repairs

Capalaba Caravan Repairs

Caravan and Mobile Home Repairs – Rex Payne

Caravan Repairs & Service

Caravan RV Central Queensland

CaravanMart

CMG Campers

Coastal Caravan & RV

Dario Caravans & Repairs

Darwin Caravan and RV Centre

Giant RV Services and Solar

Green RV

J & D Caravans

Kings Service Centre

Kingston Caravan Repairs

Lee Caravan Repairs Mobile Service

M & J’s Caravan Repairs

Maks Caravan & Camping

Man of Steel On-Site Caravan and Trailer Repairs

Mandurah Caravan Repairs

Max Caravan Repair Service

Northside Caravan Repairs & Spares

Parravans Caravan World

Perth Caravan Repair Centre

Perth North Caravan Repairs

Queensland Caravan Clearance Centre

RnR Refinish

Roadking Caravan

Royans (previously Nymans Smash Repairs)

RV Check Australia

Sheriff Caravans

The Caravan Clinic

The Caravan Doctor

The Caravan Hub

Ulladulla RV Repair Center

Vanari Caravans

Vantechs Mobile Caravan Repairs

Warnambool Caravan Repairs

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Frequently Asked Questions

Simply fill out the form here https://form.snowyrivercaravans.com.au/Warranty. A warranty
claim must be accompanied by proof of purchase, full details of the fault and maintenance records.

A full list of authorised repairers is provided on our website (including on this page). Your caravan must have periodic services and maintenance checks. In your owner’s manual, we have included the Periodical Maintenance Schedule which should be stamped and signed by your authorised repairer at the end of each service. Your first service is due at 1000km, followed by every 12 months or 10000km whichever occurs first.

Snowy River Caravans are proud to offer a 5-Year Structural Warranty, alongside a 2-Year Manufacturer’s Warranty.

Yes, you can! If you have any questions or need further assistance, you can contact us directly at +61 3 8314 3900 or email us at warranty@regentrv.com.au. We’re here to help you every step of the way.